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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Holt

February 7, 2026

5  out of  5
rating by Diane Holt
"Great professional service. We are very happy to be associated with Kyle Brock Agency."
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Jarred M

February 3, 2026

5  out of  5
rating by Jarred M
"Katie was kind from the original call onward. My issues were addressed efficiently, and I feel like my time and business are valued. She answered my questions in detail, and I could hear the smile in her voice.
Thank you, Katie."
We responded:
"Thank you, Jarred! I'm happy to hear that Katie provided such kind and efficient service. We truly value your time and business. If you need anything else, feel free to reach out!"
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Amber Jones

February 2, 2026

5  out of  5
rating by Amber Jones
"Katie is so sweet efficient and so very helpful. She made the experience so quick and effortless. Thank you again Katie"
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K Hayes

January 12, 2026

1  out of  5
rating by K Hayes
"Awful local agency. Beware! I’ve had them since 2023 filed one claim that was paid for a new roof after storm damage and they canceled my insurance for having to do exactly what I pay them to do (insure my home). They let me know this information over email and didn’t bother to call. Horrible customer service. Don’t say I didn’t warn you."
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Casey Shaw

December 23, 2025

5  out of  5
rating by Casey Shaw
"Mackenzie is always so nice to talk to. She helps with any questions I have!"
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Adriane Glass

December 5, 2025

5  out of  5
rating by Adriane Glass
"Excellent customer service."
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T

November 12, 2025

5  out of  5
rating by T
"Thank you, Chris, Mackenzie and Katie for your assistance!"
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Beverley Fraser

October 15, 2025

5  out of  5
rating by Beverley Fraser
"My Agent was excellent explained everything to me I felt very comfortable with the explanation about my policy I am very happy with my policy and what cost excellent..,"
We responded:
"Thank you, Beverley! I'm glad to hear you felt comfortable with the explanation of your policy and are happy with the cost. It's wonderful to know our efforts made a positive impact. If you have any questions in the future, feel free to reach out!"
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Kathy Hancock

October 11, 2025

5  out of  5
rating by Kathy Hancock
"SEVICE WAS GREAT SHE ANSWER ALL MY QUESTIONS AND SHE'S VERY NICE"
We responded:
"Thank you, Kathy, for your wonderful feedback! I'm glad to know that all your questions were answered and that you had a positive experience with our service."
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Tayil Abujaber

October 1, 2025

2  out of  5
rating by Tayil Abujaber
"Very disappointed with State Farm’s customer service. I’ve tried calling multiple times and no one ever answers the phone. As my insurance provider, I expect at least basic communication. This is unacceptable and frustrating . start you with lower rate and insurance after 1 months The price
Go up on the price. Very disappointed"
We responded:
"I’m really sorry you’ve had a hard time getting through to us — I know how frustrating that can be. Please reach out to our office directly so we can better assist you with any questions you may have. "
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Janice Harris

September 24, 2025

5  out of  5
rating by Janice Harris
"Katie was excellent. She took time to
Explain everything."
We responded:
"Thank you, Janice! I'm happy to hear that Katie provided such excellent service and took the time to explain everything to you. Our team is dedicated to making sure you have a great experience. Let us know if there's anything else we can assist you with!"
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Ian Thomson

September 3, 2025

5  out of  5
rating by Ian Thomson
"Katie at State Farm has been an outstanding agent to work with. She is hardworking, thorough, and always makes sure I fully understand my options. Her professionalism and dedication made the entire process easy and stress-free. I highly recommend her to anyone looking for reliable insurance support."
We responded:
"Thank you for your review, Ian! I'm happy to hear that Katie provided such excellent service and made your experience smooth and stress-free. Her dedication and professionalism are truly valued here. If you need any further assistance, feel free to reach out!"
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Allura Dyer

August 28, 2025

5  out of  5
rating by Allura Dyer
"My experience at Kyle Brock State Farm was a breeze and it was all thanks to Katie & Mackenzie today! Thank you again for everything !"
We responded:
"Allura, thank you for your wonderful feedback! I'm happy to hear that Katie and Mackenzie made your experience smooth and enjoyable. We appreciate your support and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Connor Cheslock

August 28, 2025

5  out of  5
rating by Connor Cheslock
"This is the best insurance agency I’ve ever had the pleasure to do business with. Katie and Mackenzie are the very helpful, quick to respond and they go above and beyond! If you’re looking for insurance, this is the place to go to!"
We responded:
"Connor, thank you for your fantastic review! I'm so happy to hear that Katie and Mackenzie have been so helpful and responsive. We’re committed to providing top-notch service, and it’s great to know we’re hitting the mark. Let us know if there's anything else we can assist you with!"
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GEE D

August 28, 2025

5  out of  5
rating by GEE D
"Great Experience, friendly and kind a joy to do business with. Highly Recommended!!"
We responded:
"Thank you, Gee D! I'm happy to know you had such a positive experience with us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
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Larry Cobb

August 14, 2025

5  out of  5
rating by Larry Cobb
"Ms McKenzie is so helpful each & every time I call with a problem or issue concerning my auto insurance. Handles each situation I have & if she have to call me back for some reason, she’s a woman of her word. When I call if she doesn’t answers the phone I ask for her, I’m thankful she’s my insurance agent...... 😊😊😊"
We responded:
"Thank you for the great review Larry! I am so glad you have had such a positive experience with Mackenzie and our team. Thank you for being a great customer of our agency!"
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Victoria Rogers

August 1, 2025

5  out of  5
rating by Victoria Rogers
"A great team! Katie and Mackenzie have both been helpful to my family! Highly recommend anyone I know to Kyle Brock State Farm!"
We responded:
"Thank you, Victoria! I'm happy to hear that Katie and Mackenzie have been helpful to your family. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Linda Bush

July 31, 2025

5  out of  5
rating by Linda Bush
"Katie was completely knowledgeable about the products, offered several helpful suggestions and successfully developed an insurance bundle that covered my needs a a better price than competitors and prior insurers"
We responded:
"Thank you, Linda! I'm happy to hear that Katie was able to assist you with her expertise and provide valuable suggestions. It's wonderful that she could create an insurance bundle that fits your needs at a competitive price. If you have any more questions or need further assistance, feel free to reach out!"
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Bram Vandenbroucke

July 28, 2025

5  out of  5
rating by Bram Vandenbroucke
"We were with State Farm for the last 3 years but we'll be moving out of the country soon and had to cancel our insurance. Very happy with the service.

We originally switched to State Farm because they could offer us a significantly better rate than Progressive. Not only was the rate better but the service also was great. The view times we needed our insurance the communication was great and we could easily request a rental car while our car was in for repairs."
We responded:
"Thank you, Bram, for sharing your experience! I'm glad to hear that you were satisfied with the rates and service during your time with us. It's wonderful to know that our communication and support met your needs, especially when arranging a rental car. Wishing you all the best with your move! If you ever return, we'd be happy to assist you again. Safe travels!"
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Chernise

July 18, 2025

5  out of  5
rating by Chernise
"I have called this office multiple times in the last two months and every interaction was positive and pleasant. Thank you for your professionalism, it is really appreciated!"
We responded:
"Thank you for your review, Chernise! I'm happy to hear that your interactions with our office have been positive and pleasant. Your appreciation for our professionalism means a lot to us. If there's anything else we can assist you with, just let us know!"
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Tatanesha Pickens

July 17, 2025

5  out of  5
rating by Tatanesha Pickens
"State Farm are the best at their customer service. McKenzie, Chris, and now Katie has made every interaction a breeze. Never a long drawn out conversation, just the solutions to my insurance needs. I have auto, renters, and life for an amazing price and the safe driving discount is the bees knees. Give em a try i can guarantee you will not be disappointed."
We responded:
"Thank you for your review, Tatanesha! I'm happy to hear that McKenzie, Chris, and Katie have made your experiences with us so smooth and efficient. It's great to know you're satisfied with your coverage and the safe driving discount. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Robbie Johnson

July 16, 2025

5  out of  5
rating by Robbie Johnson
"The people in the office are very special and they are very Curtis and helpful"
We responded:
"Robbie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!

- Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
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Travis Peay

June 2, 2025

5  out of  5
rating by Travis Peay
"Very knowledgeable and helpful. Addressed my concern with ease"
We responded:
"Thank you for the thoughtful review, Travis! We’re really glad the team was able to help and make the process feel easy for you! It’s great to hear that your concern was taken care of smoothly — we’re always here if you need anything in the future!"
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Ciara Essence Whimbush

May 29, 2025

5  out of  5
rating by Ciara Essence Whimbush
"I had a wonderful experience with Sophie, Katie, and Emily. Thank you ladies for getting me a reliable plan, especially before college. 🤗"
We responded:
"Thank you, Ciara, for sharing your positive experience! I'm glad to hear that Sophie, Katie, and Emily were able to assist you in finding a reliable plan. If you have any more questions, feel free to reach out. We're here to help!"
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Stephen Bush

May 27, 2025

5  out of  5
rating by Stephen Bush
"Great staff. Always friendly and helpful"
We responded:
"Thank you, Stephen! I'm glad to hear that our staff has been friendly and helpful. We appreciate your feedback and are here to assist with any of your insurance needs. Feel free to reach out anytime!"