State Farm® Insurance Agent Kyle Brock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dasheena Curtis
October 16, 2024
5
out of
5
rating by Dasheena Curtis
"Everyone in the Kyle Brocks office is very helpful and understanding to your needs to get you the best coverage possible while being affordable! Thanks Mackenzie, Brianna, Terry and Kyle!"
We responded:
"Thank you, Dasheena! I'm glad to hear that our team, including Mackenzie, Brianna, and Terry, could assist you in finding the best coverage that fits your needs and budget. We always strive to be helpful and understanding. If you have any further questions or need assistance, feel free to reach out anytime. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Felicia Gary
October 14, 2024
5
out of
5
rating by Felicia Gary
"All went well"
We responded:
"Felicia, I'm glad everything went well with your experience! Your satisfaction is important to us, and we're grateful for your positive feedback. If you need any further assistance, feel free to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Daniel Jones
October 11, 2024
5
out of
5
rating by Daniel Jones
"great personalized service! With continually rising premiums industry-wide, they work very hard to keep your rates as low as possible."
We responded:
"Daniel, I'm glad you appreciated our personalized service! We understand the challenges of rising premiums and work diligently to keep your rates as manageable as possible. Your satisfaction is important to us, and we're here for any future needs or questions. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Ruth Cathcart
October 3, 2024
1
out of
5
rating by Ruth Cathcart
"I had been with State Farm for 50 years. The girls working for Kyle were great. Don't even ever consider trying to communicate with the agent. He is always with another client or un available to speak with a very loyal customer. I tried for a month to speak with him. So truly it's a shame never have I not been able to speak with my own agent. I would never recommend this young man who thinks he is God. SHAME"
We responded:
"Ruth, thank you for your feedback and for being a loyal State Farm customer for 50 years. I'm glad to hear that the team members in my office provided great service. I sincerely apologize for any frustration you experienced trying to reach me. Your concerns are important, and I regret that I was not available when you needed assistance. Please know that our office is here to help with any future needs or questions you may have. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
jeremy cogbill
October 3, 2024
1
out of
5
rating by jeremy cogbill
"Kyle Brock will not speak to customers. I had a problem the reps could not solve. I called 7 times. I was told he was busy. I left 7 messages that it was very important. 3 weeks later and still no call back. Had another problem on a house claim. They offered $1,200. Fought them for 7 months with floors and rooms unusable before they settled for $14,000. I fired Kyle Brock and went to All-State. They gave me more coverage for less money. Most importantly the agent answered the phone when I called."
We responded:
"Jeremy, thank you for sharing your experience. I'm genuinely sorry to hear about the difficulties you faced with our office and the challenges with your house claim. Your feedback is important, and I regret that we did not meet your expectations. If there's anything further you'd like to discuss, please feel free to reach out. Wishing you the best with your new insurance provider. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Shirley Chapman
September 25, 2024
5
out of
5
rating by Shirley Chapman
"I spoke with Bryanna and she was the nicest and most helpful person I have had the pleasure of speaking with.She treated me as a person instead of just another bothersome customer👍"
We responded:
"Thank you, Shirley, for sharing your experience! I'm happy to hear that Bryanna provided such helpful and personable service. We always strive to treat everyone with the utmost respect and care. If you need any further assistance, don't hesitate to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Marcia Troutman
September 25, 2024
5
out of
5
rating by Marcia Troutman
"Was very helpful she was amazing helping me with my insurance....Thank you Mckenzie!"
We responded:
"Marcia, thank you for your wonderful review! I'm happy to hear that McKenzie was able to assist you so effectively with your insurance needs. We appreciate your kind words and look forward to helping you with any further questions or needs. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Chris Stephans
September 24, 2024
5
out of
5
rating by Chris Stephans
"Terry is quick to respond, patient, kind and has a wonderful voice. Thank you, Terry for such an easy going, pressure less, experience."
We responded:
"Chris, thank you for your wonderful review! I'm glad to hear that Terry provided you with a quick, patient, and kind experience. We're grateful to have Terry on our team, and it's great to know that you felt no pressure during your interaction. If you need any further assistance, feel free to reach out anytime. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Sharon Tandy
September 17, 2024
5
out of
5
rating by Sharon Tandy
"Donna and Breanna have helped me over time and has always been kind, courteous, knowledgeable and eager to help, regardless of my mood or situation. The best customer service! Thank you for this opportunity to express my gratitude."
We responded:
"Hi, Sharon! Thank you for the recognition for Breanna! She is a valuable part of the team and we value how much she cares about all our customers. We value you for letting us be your good neighbor!"
Keith WillWin
September 16, 2024
5
out of
5
rating by Keith WillWin
"Katie is a great asset to your company. I had a problem with getting reimbursed with a payment. She did not stop helping me until the problem got resolved. I really appreciate her help and patience."
We responded:
"Keith, thank you for your wonderful review! I'm glad to hear that Katie was able to assist you with your reimbursement issue and that her dedication and patience made a positive impact. We truly value her as part of our team. If you need any further assistance, please don't hesitate to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
onetime robinson
September 11, 2024
5
out of
5
rating by onetime robinson
"Great customer service Always seem to surprise me with something"
We responded:
"Thank you for your kind words and the 5-star rating! I'm happy to know that our customer service continues to deliver. We appreciate your support and look forward to assisting you with any future needs. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Miriam Cruz
September 6, 2024
5
out of
5
rating by Miriam Cruz
"Donna is always beyond my expectations when I have a question. She’s so polite. She’s just a happy person to talk to."
We responded:
"Miriam, thank you for your wonderful review! I'm happy to hear that Donna consistently exceeds your expectations and provides such polite and cheerful service. We're grateful to have her on our team. If you have any more questions or need assistance in the future, don't hesitate to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Jodi Falany
September 2, 2024
5
out of
5
rating by Jodi Falany
"Terry was so helpful when I didn’t know what coverage limits to select. He explained everything to me in a way that I completely understood. I was able to bundle my policies and he is saving us a good bit of money and our coverage is better!! Thank you so much!!!"
We responded:
"Thank you, Jodi, for your wonderful review! I'm glad Terry could assist you in understanding your coverage limits and help you bundle your policies. It's great to know you're saving money and have better coverage. If you have any further questions or need assistance, feel free to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Devin Webber
August 30, 2024
5
out of
5
rating by Devin Webber
"Kind, friendly and amazing customer service."
We responded:
"Devin, we're ecstatic to hear that you found our customer service kind, friendly, and amazing! Providing top-notch service is our priority, and we're pleased you had a great experience with us. Thank you for your positive feedback, and we look forward to assisting you with your insurance needs in the future! - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Margaret Ray
August 30, 2024
5
out of
5
rating by Margaret Ray
"Mr. Terry was very helpful and polite. We need more representative like this. Thank you again Margaret Ray."
We responded:
"Margaret, thank you for your wonderful review! I'm glad to hear that Terry was helpful and polite. We appreciate your kind words and are grateful to have team members like Terry. If you need any further assistance, feel free to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Keava Jones
August 29, 2024
5
out of
5
rating by Keava Jones
"Donna Is the go to person and will help you with anything! She is awesome"
We responded:
"Keava, thank you for your wonderful review! I'm glad to hear that Donna has been so helpful and supportive. We appreciate your feedback and look forward to assisting you with any future needs. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Lori Godfrey
August 26, 2024
5
out of
5
rating by Lori Godfrey
"Terry was awesome! He was so patient with us and spent over two hours going over all of our options and making sure we understood the coverage that we have."
We responded:
"Lori, thank you for your wonderful review. I'm glad Terry could assist you so thoroughly and patiently. We appreciate your feedback and are here for any future questions or needs. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Jason Cox
August 22, 2024
5
out of
5
rating by Jason Cox
"Donna was a great help. Your team is awesome. I'll be in contact ty to my state farm team"
We responded:
"Jason, thank you for your kind words! I'm glad Donna was able to assist you. Our team is always here to help. Looking forward to staying in touch. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Rashiid Taylor
August 20, 2024
5
out of
5
rating by Rashiid Taylor
"MacKenzie was amazing and very helpful. Thank you for the amazing customer service and helping us save money."
We responded:
"Rashiid, I'm thrilled you found MacKenzie amazing and very helpful! We're pleased to have provided you with amazing customer service and helped you save money. Thank you for your kind words! We're here for all your insurance needs. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Fran Arnold
August 19, 2024
5
out of
5
rating by Fran Arnold
"It's such a a pleasure to speak with helpful and caring agents. They really understand and do all things possible for their costumers."
We responded:
"Fran, thank you for your kind words and the 5-star rating. I'm glad to hear that our agents were helpful and caring. We always strive to understand and support our customers. If you need any further assistance, feel free to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
John Paul Jones
August 15, 2024
5
out of
5
rating by John Paul Jones
"Extremely kind and helpful she stayed on point and did everything she said she would do.The type of person you want representing your company."
We responded:
"Hey John, Thanks for the awesome review! I'm really glad to hear that our office was kind and helpful, and that we followed through on everything. If you need anything else, we're here to help! - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
John Beeler
August 14, 2024
5
out of
5
rating by John Beeler
"Very helpful and professional"
We responded:
"Hey John, Thanks for the awesome review! I'm glad you found our service helpful and professional. If you ever need anything else, we're here for you! - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
janine robinson
August 13, 2024
5
out of
5
rating by janine robinson
"We are so pleased with the service and and coverage we have with State Farm."
We responded:
"Hi Janine, I'm so glad you're happy with the service and coverage you have with State Farm! Thanks for sharing your experience. If you ever need anything, feel free to reach out. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Amanda R
August 13, 2024
5
out of
5
rating by Amanda R
"Kyle Brock and his team are wonderful. Everyone there is so helpful, and they are great to work with. So polite and they explain everything very thoroughly. Terry is amazing!!"
We responded:
"Hi Amanda, thank you for the review! I'm glad to hear that you found our team helpful and polite. If you ever need anything else or have more questions, we're here for you. - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Margie Vazquez
August 12, 2024
5
out of
5
rating by Margie Vazquez
"My account rep Bryanna is ALWAYS very helpful. She strives to ensure that we have the best coverage and best price. I have recommended this business to all of my friends. Kyle Brock has an amazing staff."
We responded:
"Hi Margie, Thanks a lot for your awesome review! I'm really happy to hear that Bryanna has been so helpful and dedicated to ensuring you have the best coverage and price. Our team works hard to provide great service, and it's wonderful to know you recommend us to your friends. If you ever need anything else, we're here for you! - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"